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T H Sanders & Sons Funeral Directors

Staines

About our Staines funeral home

Welcome to T.H. Sanders & Sons Funeral Directors Staines. Previously under the name F. Smith & Son, we have supported the families of Staines through the most difficult of times for more than 100 years.

We are here to look after both you and your loved one, ensuring you get the best guidance and support tailored to your needs. Our team of funeral directors in Staines are compassionate and knowledgeable, with years of experience, so that however you wish to say your goodbye, they will be able to arrange it.

Whether you want a religious send off for your loved one or a humanist one, or perhaps something in a more contemporary style, you can discuss your needs with the team so that everything is in accordance with your wishes.

What we offer

  • Advice and guidance at every step, including registering the death
  • Arrangements that are tailored to meet your family's needs
  • Local expertise and knowledge
  • Cremation or burial at any local crematorium or burial site
  • Funeral services of all faiths and cultures
  • Viewing of the deceased in the chapel of rest
  • Hearses, funeral vehicles and bespoke transport options
  • Memorials and tributes
  • Prepaid funeral plans

Meet our team

From our Staines-upon-Thames funeral home on Stainash Parade, we serve the local community, along with families from the surrounding towns and villages. These include Ashford, Egham and Thorpe.

You can reach us by telephone 24 hours a day and we can arrange funerals in person, at your home, or via Microsoft Teams. Our funeral directors in Staines are here whenever you need us.

01784 452276
A funeral director speaks to a family who are sat on a bench

To arrange a funeral for your loved one, please call our funeral home on 01784 452276 today.

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Funeral Services with distinction

We are proud to be part of Dignity Funerals, a collection of the UKs finest funeral directors, with each and every one committed to setting superior standards.

Many Dignity funeral directors have been part of the local community for generations and it is a privilege to serve those who live beside us. Our rich and lengthy heritage ensures we can deliver our service with local knowledge and unparalleled expertise.

99.0%
99 per cent of families said that Dignity met or exceeded their expectations.
97.7%
97.7 per cent of people said that they would recommend Dignity.
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Our services

With three packages available, we will be able to arrange the funeral you have in mind for your loved one.

If you’re looking for a traditional or contemporary funeral with a service, you should consider our Attended Funeral. If you want us to arrange a simple cremation without mourners present, our Unattended Funeral may better suit your needs.

View our Standardised Price List, Additional Options Price List and Crematoria Price List.

A tailored funeral

The Attended Funeral

The Attended Funeral provides a tailored and dignified goodbye for your loved one. Whether traditional or contemporary, you can pay your respects in the supportive company of family and friends.

  • The Attended Funeral£3495
  • (includes our Park Coffin)-
  • Plus estimated third party costs for cost of cremation and attendance of a celebrant or minister£949
  • Total estimated cost excl. optional extras£4444
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The Unattended Funeral

The Unattended Funeral is a lower cost option that allows family and friends to remember your loved one in their own way, without the need for a traditional service or ceremony.

  • The Unattended Funeral£1595
  • (includes our Park Coffin)-
  • (Includes cost of cremation)-
  • Total estimated cost excl. optional extras£1595
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Memorials

Commemorate your loved one's life with a Memorial to keep their memory alive. Choose from a variety of options, from headstones, urns to memorial plaques, vases, benches, statues, jewellery, and more, allowing you to create something special that reflects their life, love, and cherished memories.

Where to find us

Contact

Speak to our team 24 hours a day on 01784 452276

Our Address

9 Stainash Parade, Kingston Road, Staines, TW18 1BB

Get Directions

Funeral home opening times

  • Monday0900 - 1700
  • Tuesday0900 - 1700
  • Wednesday0900 - 1700
  • Thursday0900 - 1700
  • Friday0900 - 1700
  • SaturdayClosed
  • SundayClosed

Directions and parking

We are located on the left side of Stainash Parade, just after Staines Congregational Church. There is car parking available at the branch.

01784 452276
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Supporting you along the way

We understand that there is a lot to think about, so if you do need assistance with your loved one's funeral arrangements, our funeral experts will offer you all the support you need.

What to do when someone dies

What to do when someone dies

It’s perfectly normal to be unsure of what you need to do following the death of a loved one. These step-by-step guides will carefully explain everything you need to when someone dies, helping you through each stage of the process.

Planning a funeral

Planning a funeral

Our guides on planning a funeral will ensure your loved one's send off is a personal and unique celebration of their life. We will explain how our Funeral Directors will help you plan a funeral service and support you at every stage.

The day of the funeral

The day of the funeral

This guide will explain what happens at a funeral; including the funeral procession, funeral service, committal service and the wake. We will be here to help you through every step of the journey.

Frequently asked questions

When someone dies, the first steps will depend on how and where the person passed away. Our step-by-step guides will walk you through the practical steps. For additional support and personal advice, please get in touch with us.

You don't have to make an appointment at our funeral homes. However, doing so will ensure that someone can be available to cater to your needs. When arranging a funeral, our Funeral Directors are happy to visit you in your own home, if required.

Third party funeral costs are additional charges which we will manage for you and attach to your single invoice. Get in touch with us to confirm costs and plan a funeral to fit your budget.

If you choose to arrange the funeral with us, you will be given the option of a complimentary Funeral Notice. We will set it up for you using the details discussed during the arrangements. All we need is an email address.

Dignity Funeral Plans let you pay for your funeral in advance and at today's price. It's a way of taking control of the unexpected, setting out the arrangements and limiting the costs by paying for the services included in the funeral plan upfront.

We are a member of the National Association of Funeral Directors and as such we abide by The Funeral Director Code. We also have a legal obligation to try and ensure the person who is arranging a funeral has the right to do so, or has permission from those who do.

If you are aware that someone has been appointed as the administrator, you should only arrange the funeral with this person's agreement.

If there is no Will or Letters of Administration, then the responsibility would pass to the next of kin.

A Memorial is a way of creating a lasting memory to help remember a loved one.

Dignity has been established for over 200 years and is one of the UK's leading providers of Funerals and with an 'Excellent' Trustpilot rating (02/24). We are proud to help our customers every year with a diverse range of Memorial products and services to help remember their loved ones.

We offer a wide range of products – from traditional headstones, kerb sets, urns and benches to remembrance trees, plaques and vases. We also offer more personal and modern options such as jewellery, pin badges and photo related memorial products. As well as completely customised items.To organise your Memorial contact us on 01784 452276

From 9 September 2024, there will no longer be a doctor's fee in England and Wales when arranging a funeral. This is because from this date, all deaths in England and Wales will be independently viewed, either by a relevant coroner or by a Medical Examiner and the cost will be met by the NHS.

A Medical Examiner is a specifically trained independent senior doctor who will scrutinise all deaths across a local area that do not fall under the coroner's jurisdiction. By providing a greater level of scrutiny over the cause of deaths; it is hoped that the introduction of Medical Examiners will make it less likely that unnatural causes of death will go unnoticed; that the number of deaths unnecessarily referred to the coroner will be reduced and that national data about causes of death will be captured with greater accuracy.

Medical Examiners, or Medical Examiner Officers, will also be available to meet with families, or their representatives, if they wish to discuss the cause of death.

Our reviews

5.00
based on 18 reviews
Mr John B.
1st Mar 2023

From the time I first made contact until the time the Funeral was concluded the service provided from all of your staff was professional, courteous and thoughtful. Everything went very smoothly on the day and I would not hesitate to recommend you.

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F Smith & Son Funeral Directors
2nd Mar 2023

I am pleased to hear that you found our staff to be professional and respectful. Your feedback is always valuable to us and I am pleased to hear the team looked after you and the family well. We pride ourselves in maintaining the highest quality of care for our families. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs.

Mrs Susan S.
6th Feb 2023

From the moment we met Amy, we were reassured everything would be handled sympathetically and with sensitivity. She kept us well informed of all the details pertaining to the arrangements and followed up with a curtesy call after the funeral service.

The staff who looked after us on the day were very polite, respectful and professional.

Thank you to everyone involved in looking after our Mum and of course us, her family.

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F Smith & Son Funeral Directors
7th Feb 2023

We are glad that we were respectful of your needs at such a difficult time and I am pleased that we provided the highest level of care and guidance for you and your family. It is good to know that we managed to make the day run as smoothly as possible for you. It is always good to hear that individual members of our team have provided a service to you to the best of their ability and It has been a privilege to support your family and care for your mum. We are proud of the whole team.

yvonne mcclelland
23rd Jan 2023

When we lost our dear mum in December 2022 she had already had a funeral plan arranged . Amy contacted us from Fs Smith a couple of hours later to arrange a date and time to visit her in Staines in her office . We found her very caring and helpful with great empathy . She showed mums plan to us and continued to organise everything .

Making the process so much easier to deal with ,nothing too much trouble ,we are very grateful for so much care .

Thank you Amy you are amazing .

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25th Jan 2023

Thank you for highlighting a member of our team who has made a difference to your personal experience. All feedback is greatly appreciated. It has been an honour to look after you and your loved one and to respond sensitively to your specific needs. Thank you for the kind comments posted on your online review.

Mrs Anne R.
4th Nov 2022

Amy was great and I really appreciated the way that everything was put together.

We wanted the day to be a reflection of the man my uncle was and to be filled with the essence of him. I really feel that we achieved that with Amys help and recommendations, especially in advising us on the right minister for us. Niall put us at our ease on the day and helped to make the service go smoothly.

I really appreciated his call the day before which totally put me at my ease. On the day he was professional yet friendly and supportive. Talking me through everything and being so kind. I was unsure if I would be able to stand up and give the eulogy but on the day I felt relaxed and supported enough to read it. That again was thanks to Niall and his gentle guidance. 

Although there are time pressures at Hanworth, we felt none of that. The whole team were relaxed and we felt that we were important and given the time that we needed to say goodbye. He guided us within our time slot with no projection of urgency or feeling rushed, which I have experienced recently with another funeral director.

The family were advised and supported appropriately in decisions to view the body and say goodbye.

I would recommend FSmith and son without hesitation.

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F Smith & Son Funeral Directors
7th Nov 2022

Thank you for this recommendation. Your kind words mean a great deal to the team who always work very hard to deliver great care and I am pleased to hear that our team were so accommodating and their recommendations were helpful.

Bethan Owen
6th Sep 2022

The whole team are professional in every sense. They are pleasant,courteous and having a pre paid funeral plan certainly made life easier for me personally.

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7th Sep 2022

I am happy that the pre-paid funeral plan made it easier to arrange the service. I am pleased to hear that you found our staff to be professional and respectful.

Calls are recorded for monitoring and quality purposes. All calls made to 0800 and 0808 numbers are free of charge whether made from a landline or mobile phone. Dignity Funerals Limited is a company registered in England No. 00041598. VAT registered No. 486 6081 14. Registered office: 4 King Edwards Court, King Edwards Square, Sutton Coldfield B73 6AP. Dignity Funerals Limited is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 967130. Please note that the selling and administering of funeral plans is regulated by the Financial Conduct Authority (FCA), however if you are purchasing a funeral without a funeral plan this will not be covered by FCA regulation.